Another benefit to developers who get their apps certified is access to download leads—contact information for users who download a certified app. This topic explains how to access download leads, what the leads consist of, and what you're allowed to do with the leads.
You cannot access customer download information until your app has been certified by Splunk. For more information about certifying your app, see Submit an app or add-on for certification.
Once your app has been certified, to access information about the customers who have downloaded your app, do the following:
Go to Splunkbase and log in if you haven't already.
Go to your certified app's page on Splunkbase.
In the blue banner at the top of the screen, click Manage App, as highlighted in this screen shot:
On the app management page, click Leads from the navigation bar on the left.
On the User Leads page, choose a date range, and then click Download.
Upon clicking the Download button, your browser downloads a .CSV file containing the download leads.
The download leads for certified apps consist of basic customer information. This includes:
Following is an example of a download leads file, as it would appear in a spreadsheet application:
Be aware that the number of downloads in the .CSV file may not correspond exactly to the number of downloads listed on your app's Splunkbase page. There are a few possible reasons for this:
This screen shot shows how the agreement first appears to the user. The user must select the I have read the terms and conditions... checkbox before the download can start, but the user also has the opportunity to select the checkbox to opt out of sharing his or her information with the app developer. If the user unchecks this box, his or her information does not appear in the download leads .CSV file.
Download leads can be used in the following ways:
By submitting your app to be certified, you agree not to misuse any download leads you may receive. In particular, you cannot:
If you fail to comply with these guidelines, the consequences may include losing the privilege to download leads or removal of your app from Splunkbase.
For more information about privacy at Splunk, see: